Responsible gambling

As part of our ongoing commitment to providing a safe and responsible gaming environment, we have implemented various tools and resources designed to support players who may be struggling with their gambling habits.

Setting Deposit Limits

To help you maintain control over your spending, we offer the ability to set personal deposit limits. This feature allows you to specify the maximum amount of money that can be deposited into your account on a daily, weekly, or monthly basis. Simply navigate to the "Account" section and click on the "Deposit Limit" tab to configure this setting.

Requesting Time-Outs

If you feel the need for a break from gaming, we offer temporary time-outs as an option. This feature allows you to pause your account activity for short periods of time (from 24 hours to several days) or longer-term self-exclusion periods (up to six months). To initiate this process, please contact our support team via live chat and request a time-out.

Self-Exclusion

If you find that you need more extensive assistance in managing your gambling habits, we offer permanent self-exclusion as an option. This feature blocks access to all gaming activities on the platform for a specified period of time (up to 6 months) or indefinitely. To initiate this process, please contact our support team via live chat and request self-exclusion.

Helpful Resources

Recognizing that responsible gambling requires more than just technical solutions, we have compiled a list of trusted organizations that can provide expert guidance and support for players who may be struggling with problem gaming habits.

• The National Council on Problem Gambling (NCPG) is a non-profit organization dedicated to providing education, research, training, and advocacy for those affected by problem gambling.
• Gamblers Anonymous (GA) offers a free self-help program that provides a supportive community of individuals working towards recovery from compulsive gambling behavior.
• In addition to these resources, we have included links on our website to trusted third-party organizations specializing in counseling services and support groups.

Our Commitment

As operators of this online gaming platform, we are committed to maintaining an environment where players feel safe and supported. Our Responsible Gambling page is designed to provide you with the necessary information, tools, and resources to manage your gaming habits effectively.

We want to emphasize that problem gambling can have serious consequences for individuals, their families, and communities. By working together and seeking help when needed, we can reduce these risks and promote responsible play across our platform.